Last Updated: September 18, 2026

We want you to love your Flexagon! Because each Flexagon is a small, individually packaged product, we currently do not accept returns or refunds for items that are simply no longer wanted or needed.

Damaged or Defective Items

If your Flexagon arrives damaged or does not function as intended, please contact us within 14 days of delivery at support@flexagon.us. Please include your order number and a photo or video showing the issue.

If the item is confirmed to have arrived damaged or defective, we will be happy to provide either:

• A replacement Flexagon at no additional cost
• A full refund of the purchase price

Damage After Delivery

We are unable to provide refunds or replacements for damage caused after the product has been delivered, including damage resulting from improper use, accidents, or normal wear and tear.

Incorrect Shipping Information

Please make sure your shipping information is correct when placing your order. We are not responsible for packages delivered to an incorrect address provided at checkout.

If you have any questions or concerns about your order, please reach out to us at support@flexagon.us. We’ll do our best to make things right.