Last Updated: September 18, 2026

Flexagon respects your privacy and is committed to protecting the personal information you provide when using our Website or purchasing our products. This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.

1. Information We Collect

When you visit our Website, place an order, contact us, or otherwise interact with Flexagon, we may collect information such as:

• Name and contact information, such as email address, phone number, and shipping address
• Billing and transaction information necessary to process your purchase
• Order details, including products purchased and order history
• Information you provide when contacting customer support
• Device, browser, IP address, and Website usage information
• Information collected through cookies and similar technologies

We may also receive information from service providers that help us operate our Website, process payments, deliver orders, or understand Website usage.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Process payments and prevent fraudulent transactions
• Provide customer support and respond to inquiries
• Ship products and provide order-related updates
• Improve our Website, products, and customer experience
• Understand how visitors use our Website
• Maintain Website security and prevent misuse
• Comply with applicable legal obligations
• Send marketing or promotional communications where permitted and, where required, with your consent

3. Payment Information

Payments made through our Website may be processed by third-party payment providers. Payment information may be handled directly by these providers according to their own privacy policies and security practices. Flexagon does not need to store your full payment card information to process your order.

4. Sharing Information With Service Providers

We may share personal information with trusted service providers when necessary to operate our business. These providers may assist with:

• Payment processing
• Shipping and order fulfillment
• Website hosting and technical services
• Analytics and Website performance
• Advertising and marketing
• Customer support

We expect service providers handling personal information on our behalf to use it only for the purposes for which it was provided and to maintain appropriate safeguards.

5. Cookies And Similar Technologies

Our Website may use cookies, pixels, and similar technologies to remember preferences, understand Website usage, improve performance, and support advertising or analytics.

You may be able to control or disable certain cookies through your browser settings. Disabling cookies may affect some Website functionality.

6. Analytics And Advertising

We may use analytics and advertising technologies to understand Website traffic, measure the effectiveness of marketing campaigns, and show relevant advertising.

These technologies may collect information about your device, browser, Website activity, and interactions with advertisements. The specific services used may change over time.

7. Communications And Marketing

We may contact you regarding your orders, account activity, customer service requests, or other transactions.

Where permitted by law, we may also send promotional communications. You can unsubscribe from marketing emails at any time by following the unsubscribe instructions included in the communication.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Children's Privacy

Flexagon products are recommended for ages 3 and older and may contain small parts that can present a choking hazard if swallowed.

Our Website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. These may include the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Opt out of certain marketing communications
• Exercise other rights available under applicable privacy laws

To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

12. Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or applicable requirements. Any updates will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Flexagon

Website: flexagon.us

Email: support@flexagon.us